Cookie Policy
Last Updated: October 6, 2025
This Cookie Policy explains how Cogniive ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website. This policy provides information about what cookies are, how we use them, and how you can control them.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies typically contain:
- A unique identifier
- The name of the website that created the cookie
- An expiration date
- Other information relevant to the website's functionality
2. How We Use Cookies
Cogniive uses cookies for various purposes:
- Essential Operations: To enable core functionality like user authentication and security
- Performance: To understand how visitors interact with our website and identify areas for improvement
- Functionality: To remember your preferences and provide personalized features
- Analytics: To analyze usage patterns and improve our services
- Marketing: To deliver relevant advertisements and measure their effectiveness (with your consent)
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for you to navigate our website and use its features. Without these cookies, services you've requested cannot be provided. These cookies do not require your consent.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session and authentication | Session |
| security_token | Protects against cross-site request forgery | Session |
| load_balancer | Distributes traffic efficiently across servers | Session |
Performance Cookies
These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us improve our website's performance.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes users | 2 years |
| _gid | Google Analytics - distinguishes users | 24 hours |
| _gat | Google Analytics - throttles request rate | 1 minute |
Functionality Cookies
These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores your preferences and settings | 1 year |
| language | Remembers your language preference | 1 year |
| theme | Saves your display preferences (dark/light mode) | 1 year |
Targeting/Advertising Cookies
These cookies are used to deliver advertisements relevant to you and your interests. They are also used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _fbp | Facebook tracking pixel | 3 months |
| ads_id | Tracks ad performance and conversions | 6 months |
| marketing_id | Delivers personalized advertisements | 1 year |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Google Analytics: To analyze website traffic and user behavior
- Google Tag Manager: To manage website tags and tracking codes
- Facebook Pixel: To track conversions from Facebook ads
- Stripe: For secure payment processing
- Intercom: For customer support chat functionality
These third parties may use cookies in accordance with their own privacy policies. We do not control these cookies.
5. Other Tracking Technologies
Web Beacons
We may use web beacons (also known as pixel tags) in conjunction with cookies to measure the effectiveness of our email campaigns and understand user interactions.
Local Storage
We use browser local storage to store data locally on your device for improved performance and functionality. This data remains on your device until explicitly cleared.
Session Storage
Session storage is used to temporarily store information during your browsing session. This data is deleted when you close your browser.
6. How to Control Cookies
Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View which cookies are stored on your device
- Delete cookies individually or all at once
- Block cookies from specific websites
- Block third-party cookies
- Block all cookies
- Receive notifications when cookies are set
Browser-Specific Instructions
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Cookie Preference Center
You can also manage your cookie preferences using our Cookie Preference Center, which allows you to customize which types of cookies you accept. Note that strictly necessary cookies cannot be disabled as they are essential for website operation.
Opt-Out Tools
You can opt out of interest-based advertising through:
- Network Advertising Initiative: www.networkadvertising.org/choices
- Digital Advertising Alliance: www.aboutads.info/choices
- European Interactive Digital Advertising Alliance: www.youronlinechoices.eu
7. Consequences of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly. You may experience:
- Inability to log in or stay logged in
- Loss of personalized preferences
- Reduced website functionality
- Repeated cookie consent notices
8. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) signal that you can activate to indicate your privacy preference. Currently, there is no universal standard for how DNT signals should be interpreted. We respect your privacy choices and provide cookie controls as described in this policy.
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting a notice on our website
- Updating the "Last Updated" date at the top of this policy
- Sending an email notification (for major changes)
We encourage you to review this policy periodically to stay informed about how we use cookies.
10. International Users
European Union Users
If you are located in the European Union, we comply with the EU ePrivacy Directive and GDPR. We will:
- Obtain your consent before placing non-essential cookies
- Provide clear information about cookies we use
- Allow you to withdraw consent at any time
- Respect your cookie preferences across our website
California Users
California residents have additional rights under the California Consumer Privacy Act (CCPA). You can opt out of the sale of personal information (we do not sell personal information) and manage your cookie preferences through our Cookie Preference Center.
11. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@cogniive.com
Subject: Cookie Policy Inquiry
Address: Cogniive Inc., 123 AI Avenue, San Francisco, CA 94103, USA
12. Additional Resources
For more information about cookies and online privacy, visit:
Related Policies: