Privacy Policy

Last Updated: October 6, 2025

At Cogniive, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Enroll in courses
  • Complete our quiz or assessments
  • Subscribe to our newsletter
  • Contact our support team
  • Participate in community forums

This information may include:

  • Name and contact information (email address, phone number)
  • Username and password
  • Payment information
  • Profile information (photo, bio, professional details)
  • Learning preferences and goals
  • Course progress and assessment results

Automatically Collected Information

When you access our services, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies
  • Location data (with your permission)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your enrollment and payments
  • Personalize your learning experience
  • Send you course updates, educational content, and notifications
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns and optimize our platform
  • Detect and prevent fraud or unauthorized access
  • Comply with legal obligations
  • Send marketing communications (with your consent)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with third-party service providers who help us operate our platform, including:

  • Payment processors
  • Cloud hosting services
  • Email service providers
  • Analytics providers
  • Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

  • Court orders or subpoenas
  • Government investigations
  • Protection of our rights or property
  • Safety concerns

Business Transfers

If Cogniive is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request access to your personal information and receive a copy in a portable format.

Correction

You can update or correct your personal information through your account settings or by contacting us.

Deletion

You can request deletion of your personal information, subject to legal and contractual obligations.

Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences.

Cookie Preferences

You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we securely delete or anonymize it.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@cogniive.com
Address: Cogniive Inc., 123 AI Avenue, San Francisco, CA 94103, USA

12. European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

13. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how it's used
  • Right to delete your personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@cogniive.com.